COMMUNITY BENEFIT REPORT

MISSION, VISION AND VALUES

MISSION
AtlantiCare is an integrated system of services that assists people to achieve optimal health. This system, driven by customer needs and expectations, provides accessible, comprehensive services of superior quality and value.

VISION
AtlantiCare builds healthy communities.

VALUES

• Integrity - Our actions and decisions consistently reflect the highest ethical standards. We operate on the basis of openness, to nurture an environment of honesty and trust.
• Respect - We treat each individual with dignity and compassion; encourage creativity and assist one another
  to achieve our fullest potential. We believe that each individual is equally important in a unique way.
• Safety - Safety of patients and staff is our top priority. We continue to integrate new learning
  in quality improvement and safety management to all aspects of our care environment.
• Service - We build our customer commitments upon the philosophy that quality and service will improve
  over time using a process of continuous quality improvement. We measure our performance against
  customers’ standards and strive to exceed their expectations.
• Teamwork - We combine our efforts with the efforts of others to achieve the greatest
  success. Collaboration and open communication are essential to our relationships.