How Lifeline Works

lifeline1Summon help

Simply push your Lifeline Personal Help Button. If you have our Lifeline with AutoAlert*, you will get an added layer of protection as it will automatically place a call for help if it detects a fall and you are unable to push your button.  
   
lifeline2

Hear a reassuring voice

No matter the time or day, a trained Lifeline Response Associate will answer your call, access your profile, and assess the situation.

   
lifeline3

Get assistance

After assessing the situation, our associate will contact a neighbor, family member, or emergency services based on your specific needs, and follow up to confirm help has arrived.

 

*AutoAlert does not detect 100% of falls. If able, you should always push your button if you need help.