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AtlantiCare is committed to providing respectful and compassionate health care to lesbian, gay, bisexual, transgender and questioning (LGBTQ) patients. We aim to meet the unique needs of each patient regardless of sexual or gender orientation.
As part of AtlantiCare's Commitment to Diversity, we provide training and resources to staff, and engage both community and staff in identifying opportunities and concerns. Members of our clinical team receive annual training on the special healthcare needs of the LGBTQ community.
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LGBTQ individuals experience disparity in the prevalence of certain physical and mental health concerns, and in receiving care, due to a variety of factors including stigma, ignorance of, and insensitivity to their unique needs. These disparities include the following:
Source: Advancing Effective Communication, Cultural Competence, and Patient-and Family- Centered Care for the Lesbian, Gay, Bisexual, and Transgender (LGBT) Community: A Field Guide – The Joint Commission
AtlantiCare embraces its strategic commitment to diversity and inclusion. In 2010, we began to formalize our approach to this most valuable piece of the puzzle. Since then, our diversity and inclusion initiatives have consisted of multi-faceted approaches to ensure alignment with our organizational vision and Performance Excellence Commitments.
To help address these issues, AtlantiCare formed seven Employee Resource Groups (ERGs), including PRIDE (Promoting Respect Individuality Diversity and Equality at AtlantiCare), which focuses on issues affecting the LGBTQ population, both within AtlantiCare and in the communities we serve.
Our PRIDE group has spearheaded work to revise policies and procedures impacting staff and patients, leading to to ARMC's designation as an HEI Leader in LGBT Healthcare Equality for five consecutive years. PRIDE has also helped to implement annual training programs for AtlantiCare staff and providers.
The group has also coordinated community focus group sessions to obtain LGBTQ community feedback on delivery of care and seated an LGBTQ community member to the ARMC Patient Advisory Council.
In the five years since its creation, AtlantiCare's PRIDE group has ...